+1-212-559-6563
Connect with BFSFCU

Personalized support for your financial journey.

Whether you are exploring a new mortgage, setting up your Bank Fund Staff Federal Credit Union login, or seeking guidance on digital banking, our dedicated team is ready to assist you.

Direct Support Line

Talk to a member specialist regarding your accounts or loan applications.

+1-212-559-6563

General Inquiries

For non-sensitive questions regarding our credit union services and eligibility.

info@bfsfus.co.com

Service Hours

Mon-Fri: 9:00 - 17:00

Saturday: 9:00 - 13:00

Sunday:

Secure Message Portal

Use this form to securely transmit inquiries to our member relations team. For your security, please do not include full card numbers or social security details in this initial message.

  • Encrypted Channel Your data is protected by industry-standard encryption protocols.
  • Member Response Time We aim to respond to all digital inquiries within 24 business hours.

"The Bank Fund Staff Federal Credit Union has been my financial partner for over a decade. Their support team is consistently knowledgeable and professional."

— BFSFCU Member Statement

Visit our Headquarters

Providing a central hub for bank-fund credit union members in New York. Locate our physical office for personalized document signing and vault services.

Primary Branch

New York Main Office

123 Main Street

New York, NY 10001, USA

Near Penn Station / Herald Square
Validated parking available
Fully accessible facility

Specific Service Contacts

Loan Servicing

Questions about your existing mortgage, auto loan, or personal line of credit.

Ext. 402

Wealth Management

Investment advisory and retirement planning consultations with our advisors.

Ext. 515

Card Services

Report lost or stolen cards immediately through this dedicated line.

+1-800-BFS-FCU1

Technical Support

Troubleshoot your bfsfcu login or mobile application sync issues.

support@bfsfus.co.com

Corporate Relations

Partnership inquiries for Bank staff federal credit union workplace programs.

relations@bfsfus.co.com

Compliance

Regulatory questions or verification for international transfers.

Verified Channel

Ready to access your accounts?

Experience the simplicity of online banking. Secure access, 24/7.

Bank Fund Staff Federal Credit Union Headquarters
Direct service in the heart of the financial district.

Helping you navigate complex financial paths.

Our institution was founded on the principle of mutual support and professional excellence. When you reach out to the Bank Fund Staff Federal Credit Union, you aren't just calling a service center; you are connecting with a team that understands the unique needs of global staff members and their families.

Member Support Promise

We pride ourselves on providing specific, actionable answers rather than generic automated responses. Every inquiry is reviewed by a qualified specialist to ensure your banking needs are met with precision.